Fort Campbell weather and road conditions
Fort Campbell Weather
Exceptional Family Member Program (EFMP) has relocated. The new location for the EFMP is in the Child and Family Behavioral Health System Building (CAFBH) 2436 21st and Indiana Avenue (Directions)
Young Eagle Medical Home Renovation
The Young Eagle Medical Home is currently located in a temporary location while under renovation until October 2015. The temporary location for the Young Eagle Medical Home is Building T9169, which is located on Oklahoma Avenue off Bastogne Avenue. (Directions)
If you are new to TRICARE Online (TOL) or need instructions on how to connect see the following:
Getting Started with TOL Guide
BACH Offers School and Sports Physicals
FT. CAMPBELL, Ky. – Blanchfield Army Community Hospital (BACH) patient-centered medical home teams are conducting school and sports physicals now for BACH-enrolled TRICARE Prime beneficiaries’ during regular medical home hours. (More)
TRICARE Service Center walk-in service will no longer be available April 1, 2014.
Fort Campbell TRICARE Service Center to End walk-in Admin Service
TRICARE Service Center Walk-in Service Ending Announcement
TRICARE Service Center Announcement
Schedule and Cancel Appointments
To schedule or cancel medical appointments, please visit www.TRICAREonline.com or call 270-798-4677 (HOSP) or 931-431-4677 or 866-524-4677. The Appointment Line Call Center is open Monday through Friday from 6 a.m. to 4:30 p.m.
If you will not be able to make it to a scheduled appointment, please cancel at least two hours in advance so another patient may take advantage of the available time. Appointments may be canceled online at www.TRICAREonline.com or by calling the Appointment Line Monday through Friday from 6 a.m. to 4:30 p.m.
To cancel an appointment after hours and on weekends, please call 270-798-8643 (VOID). You will need to leave a message with the patient's first and last name and their social security number.
Standards of Care
New Mothers who deliver at Blanchfield Army Community Hospital will receive two mother's copies of their newborn birth certificate in the mail approximately 10-12 days after mother's discharge from BACH (good for 60 days).
The BACH Patient Administration Division will enroll your newborn in DEERS and TRICARE during this period unless both parents are in the military. BACH's team is unable to enroll dual military Families' newborns in DEERS or TRICARE. Dual military Families will need to ensure their newborn is enrolled in both DEERS and TRICARE.
Walk - In Services
Blanchfield Army Community Hospital offers walk - in services to beneficiaries and family members (More)
SHARP Hotline Information
Primary 24/7 SHARP hotline number for Fort Campbell: 270-498-4319. Secondary SHARP hotline number for Fort Campbell during duty hours: 270-798-0492
The preadmission office is open from 7:30 a.m. - 4:00 p.m. Monday - Friday, except holidays.
BACH Enrollment - Open for Family enrollment within a 30 minute drive time. All active duty service members are assigned to a troop medical clinic upon arrival to Fort Campbell.
Fort Campbell's Managed Care Contractor, Humana Military Healthcare Services, accepts applications for new enrollment in one of two ways:
1. Beneficiary Web:
2. Humana number-1-800-444-5445
TRICARE Online Pharmacy Refill
Defense Health Systems
USA MEDDAC-Ft. Campbell will support ready Soldiers and healthy Families through high quality, safe, accessible health care; while relentlessly pursuing improvement, providing outstanding service, leveraging innovative technology and developing the next generation of Army healthcare leaders.
The Army's best medical activity;
exceeding standards, yet never satisfied.
BACH Commander,Telita Crosland
NOPP-Notice of Privacy Practices
Departments Local to Blanchfield Army Community Hospital, Lapointe and Dentac
*Birth Certificate Information*
Building the Soldier Athlete
Byrd Health Clinic
ENT Surgery Services Otolaryngology
Exceptional Family Member Program
La Pointe Health Clinic
Physical Medicine & Rehabilitation (Pain) Clinic
Patient and Soldier Centered Medical Homes (Primary Care)
Speech Language Pathology
Warfighter Refractive Surgery
*Screaming Eagle Medical Home*
Social Work Services
Same Day Surgery
Urgent Care Clinic
Support and Administrative
Department of Ministry and Pastoral Care
Education & staff
Family Readiness Group
HIPAA Privacy Officer
Patient Administration (Medical Records)
WOUNDED SOLDIER FAMILY HOTLINE
overseas: DSN (312) 421-3700
stateside: DSN 421-3700
Protect Your Child from Rotavirus Disease
Rotavirus can cause severe diarrhea in young children. They can get very dehydrated and need to be hospitalized. Rotavirus spreads easily. Parents can protect their children by making sure they are vaccinated with rotavirus vaccine. (More)
Army Provider Satisfaction Survey (APLSS)
The APLSS survey asks randomly-selected patients for information about their visit such as provider communication, access, facility cleanliness, and staff courtesy. Patients receive letters by mail and provider scores are reported monthly to the command.
Our Goal: 95%
Our February 2014 Score: 91.5%
Our January 2014 Score: 90.1%
Our December 2013 Score: 90.2%
Sample APLSS Form
TRICARE Inpatient Satisfaction Survey (TRISS)
Information from this survey helps health policy makers gauge beneficiary satisfaction with inpatient care. Patients are randomly selected and their responses are used to improve the Military Health System. Scores are reported Quarterly.
Our 4th Qtr. 2013 Score: 49.9%
Our 3rd Qtr. 2013 Score: 57.1%
Our 2nd Qtr. 2013 Score: 52.5%
Our 1st Qtr. 2013 Score: 53.4%
Sample TRISS Form
Mumps: Be Sure Your Child Is Fully Immunized
Mumps is a contagious disease that can cause serious complications. You can protect your child from mumps by vaccinating on time. Check your child's medical records to see if vaccinations are up to date. (More)
Emergency Preparedness & You Would you be ready if there were an emergency? Be prepared: assemble an emergency supply kit, make your emergency plans, stay informed, and be involved in helping your family, your business, and your community to be ready. (More)